Associated Mutual is available 24 hours a day, 7 days a week, 365 days a year as accidents and losses can occur at any time. You won't have to wait until tomorrow to report your claim. We’re here to help now.
Your claim will be processed immediately and a claims representative will contact you as soon as possible to assist you and explain the claims process.
Reporting a Loss
When reporting a loss, please have the following information available:
- Date of loss
- Policy Number
- Name of Insured
- Description of what occurred
- Contact information for insured
- Names and address of the other parties involved
- Witnesses to the event
You may wish to report your claim to your insurance agent or broker rather than directly to our office. You are welcome to do either or both.
By Phone
To report a claim by phone, call 845-434-4550.
By Email
Send the information to claims@associatedmutual.com.
By Fax
Fax to our 1st Report fax line at 845-434-0142.
Please include the information about your loss as outlined above.
Fraud Warning
Any person who knowingly and with intent to defraud any insurance company or other person files an application for insurance or statement of claim containing any materially false information, or conceals for the purpose of misleading, information concerning any fact material thereto, commits a fraudulent insurance act, which is a crime, and may be subject to civil penalties and criminal prosecution.
